General Assistance Program
General Assistance provides temporary assistance with basic and special needs to
eligible Polk County residents. Individuals and families who are at risk due
to a temporary crisis and/or a mental or physical incapacity and who meet income
guidelines may be assisted.
What services can you benefit from?
The General Assistance office provides the following services:
- Services for Basic Needs
- Food
- Shelter
- Utlity payments
- Household and Personal Items
- Services for Special Needs
- Funeral Services
- Furniture
- Clothing
- Transportation
- Major Home Repair
- Property Tax Assistance
- Emergency Shelter
- Health Supplies
- Emergency Grant Programs
Are you eligible?
We assess an applicant’s eligibility mainly based on:
- Polk County residency
- income guidelines
- applicant’s circumstances
Call us at 286-2088 to find out more about our services. Or visit us, and a Social Worker will help you determine your eligibility and/or help you seek additional resources. Veteran's contact Veteran Affairs @ 515.286.3670.
How do you apply?
The first step in any application is to present a valid picture I.D. and verification of all household income and expenses in the last 30 days.
|
Application |
Requirement |
| For Rent |
Landlord statement properly completed |
| For Utilities Assistance |
- Disconnect notice
- 12-month billing and payment history from utility company
- Options letter from utility company
|
| For Other Services |
- Statement of cost from vendor of needed service/items
- Agreement from vendor to accept payment voucher
|
To apply for financial assistance with a funeral or major home repair or services, call 286-2088 for detailed information. For information on property tax programs, call 286-3133.
How to contact us?
Polk County Department of Community, Family and Youth Services
General Assistance
1900 Carpenter Avenue
Des Moines, Iowa 50314
Telephone: (515) 286-2088
Open Hours: 8:00 AM – 4:30 PM
Monday - Friday