Citizens have the right to expect the Sheriff’s Office to provide law enforcement services that are fair, effective and impartially applied. The Sheriff seeks to maintain the integrity of the Office, and its employees.

Employees are held to high standards in official conduct, and are expected to respect the rights of all citizens. Employees have the right to be protected against false charges of misconduct or wrongdoing.

The Office of Professional Standards is responsible for reviewing employee involved critical incidents, and investigating complaints of misconduct. All complaints of misconduct are thoroughly investigated.

How to make a complaint:

Complaint Forms (pdf)
Complaint Form
Ciudadano Consulta/Forma de Reclamacio

Complaint forms are also available at:
Sheriff’s Field Headquarters, 6023 NE 14th Street, Des Moines, IA, 50313 Map
Polk County Jail, 1985 NE 51st Place, Des Moines, IA, 50313 Map
Office of Professional Standards, 2309 Euclid Avenue, Des Moines, IA, 50313 Map

Completed forms may be mailed to:
Polk County Sheriff’s Office
Office of Professional Standards
2309 Euclid Avenue
Des Moines, IA 50310-5703

Questions?
Office of Professional Standards staff can be reached at:
515-323-5456
ProfessionalStandards@polkcountyiowa.gov