General Assistance Program
General Assistance provides temporary assistance with basic and special needs to eligible Polk County residents. Individuals and families who are at risk due to a temporary crisis and/or a mental or physical incapacity and who meet income guidelines may be assisted.
What services can you benefit from?
The General Assistance office provides the following services:
Services for Basic Needs
Services for Special Needs
|Property Tax Assistance
Are you eligible?
We assess an applicant’s eligibility mainly based on:
- Polk County residency
- Income guidelines
- Applicant’s circumstances
To apply for assistance fill out an application and bring it to the General Assistance office or to find out more about our services call us at 286-2088 or visit us, and a social worker will determine your eligibility and/or help you seek additional resources.
If you are a veteran please contact Veteran Affairs @ 515.286.3670.
How do you apply?
The first step in any application is to present a valid picture I.D., social security card and verification of all household income and expenses in the last 30 days.
- Landlord statement properly completed
|For Utilities Assistance
- Disconnect notice
- 12-month billing and payment history from utility company
|For Other Services
- Statement of cost from vendor of needed service/items
- Agreement from vendor to accept payment voucher
To apply for financial assistance with a funeral bring a completed application to our office or call 286-2088 for further information.
For information on property tax assistance programs call 286-3133.
How to contact us?
2309 Euclid Avenue
Des Moines, Iowa 50310
Telephone: (515) 286-2088
Hours: Monday - Friday 7:30 AM – 4:30 PM
For forms frequently used by General Assistance visit the forms page.