Information Technology

Network/Desktop Support

Microsystems Specialists are responsible for all network and desktop support for supported Polk County offices and departments. IT provides purchasing and consulting support for departments who employ their own Network Support staff.

The functions performed by the Network Support staff include the following:

  • Network configuration
  • Network security and access
  • Server configuration and support
  • Software Installation and Customization
  • Connectivity and communications support
  • Data backups
  • E-mail configuration and support
  • JDEdwards support
  • Internet configuration and support
  • Hardware installation (desktops, laptops, PDAs)
  • Hardware troubleshooting and repair
  • Printer installation, configuration and troubleshooting (repairs are outsourced)
  • Help Desk coverage as needed

Contact Us

Polk County Information Technology
111 Court Avenue, Suite 373
Des Moines, IA 50309

P: (515) 286-3757
F: (515) 323-5301

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