Payment Options
We have the following payment options available to you when paying your Polk County
property taxes or vehicle fees. Please choose a method of payment that will be convenient
for you and will give you the best assurance that your payment will arrive on time.
If you choose to mail your payment, make sure that you have a proper U.S. Postal
Service postmark.
Phone numbers and hours:
Pay Online, Not In Line:
Phone:
Mail:
Pay in Person:
Payment Drop Box:
Property tax and vehicle renewal payments can be made online by eCheck or credit card (Visa, Mastercard, Discover Card) at
www.IowaTaxAndTags.gov.
Accepted Payment Types: Discover Card, MasterCard, and Visa.
A non-refundable Service Delivery Fee will be applied to your total.
Property Tax Division: 515–286-3060
Please have the district and parcel number or the address of the property for which
you are paying.
Vehicle Division: 515-286-3030
Please have available the license plate number or title number for which you are
paying.
Property tax and vehicle renewal payments can be made by check, cashiers check,
and/or money order.
DO NOT SEND CASH by mail. Credit cards are
NOT accepted through the mail.
- Check
Do not postdate your check. If your check is returned unpaid due to non-sufficient
funds or a closed account, you will be assessed a $30.00 surcharge in addition to
any accrued late interest. - Money order
The Treasurer's Office accepts money orders as payment.
If you choose to mail your payment, please mail it early and use the envelope that
is provided with your tax and/or vehicle statement. Also, be sure to affix the correct
amount of postage on the envelope--including extra postage for oversized and/or
heavy envelopes. We cannot accept mail that has postage due. Mailed payments must
have a U.S. Postal Service postmark dated on or before the due date to avoid a late
interest.
The U.S. Postal Service postmark is the only date recognized for date of mailing.
We do not accept the date written on your check or a business metered date as proof
of the mailing date. Before mailing your payment, check with your local post office
to make sure the postmark date will be prior to the interest and/or penalty date.
If you want to be sure that your payment has a postmark before the interest and/or
penalty date, have the post office postmark the envelope in your presence.
Make payable to:
Mary Maloney, Polk County Treasurer
Mail payment to:
Polk County Treasurer
Polk County Administration Building
111 Court Avenue, Room 154
Des Moines, IA 50309-2298
Pay in person by visiting:
Polk County Treasurer
Polk County Administration Building
111 Court Avenue, Room 154
Des Moines, IA 50309-2298
Payments in person may be made by cash, check, eCheck, cashiers check, money order, and/or
Discover, MasterCard and Visa credit cards.
A non-refundable Service Delivery Fee will be applied to your total.
Customers may 'drop off' their property tax and/or vehicle renewal payments
at the 'payment drop box'. Customers using this payment method should attach their
check to the billing document and double check to insure the amount of the check
matches the amount due on the billing document.
Items placed in the drop box by midnight on all deadlines will be considered timely
received and will be processed within twenty-four business hours. Registration renewal
receipts and tags will be mailed to the vehicle owners. Cash payments are not allowed
in the drop box. Those customers who wish to pay by cash must report to room 154
for Cashier processing.
The payment drop box is located at the North end of the parking
lot at:
111 Court Avenue
Des Moines, IA 50309-2298
|
Property Tax |
(515) 286-3060 |
7:00 a.m. - 5:00 p.m.
Phones are answered from 7:00 a.m. - 4:45 p.m. |
|
Vehicle Division |
(515) 286-3030 |
7:00 a.m. - 4:00 p.m. (for title transfers)
7:00 a.m. - 5:00 p.m. (for all other transactions)
Phones are answered from 7:00 a.m. - 4:45 p.m. |