Polk County Community, Family & Youth Services

Crisis & Advocacy Services

  • Can you assist me with property damage?

    No, unfortunately we do not provide any monies for assistance. Please call us at 286-3600 so that we can talk about how we can assist you as a victim of crime.

  • I am the victim of domestic violence and the police told me to call you for help. What can you do to help me?

    We are glad the police directed you our way. There is a shelter and services for victims of domestic violence but please call us at 286-3600 so that we can talk with you about how we can help.

  • I got these papers in the mail. Did you send them?

    Yes, we send out mailings to victims of crime offering our services.

    Where did you get my name and information?

    From police reports. We work collaboratively with the police department to ensure that all crime victims know our services are available.

  • My glasses were broke when this guy hit me, can you help me get them replaced?

    No, unfortunately we do not provide any monies for assistance. Please call us at 286-3600 so that we can talk about how we can assist you as a victim of crime.

  • I have an old cell phone that I don’t use anymore, where can I take it?

    You may bring your old cell phones with chargers to our office for distribution to victims who need to have access to 9-1-1 for emergencies. The Polk County Sheriff’s Department also takes used cell phones.

  • Do you offer groups?

    Yes, we have several groups available to people. Please call our office at 286-3600 so that we can talk with you about how we can help.

  • What are the fees for your services?

    All of our services offered are free, voluntary and confidential.

  • I have this kat shaped key chain and I would like to have another one, do you still have them?

    Unfortunately we do not have these anymore; there is a website that you may access to purchase additional Key Kats. The website is http://www.selfdefenseproducts.com/Wild-Kat-Keychains-p-16464.html

Contact Us

Community & Family Division
Polk County River Place
2309 Euclid Avenue
Des Moines, IA 50310
515-286-3434

Youth Services Division
Juvenile Detention 515-286-3344
Centralized Intake 515-286-3350
1548 Hull Avenue
Des Moines, IA 50316