Polk County Community, Family & Youth Services

Am I allowed to visit my child?

  • Am I allowed to vist my child?

    If you are a parent, step-parent, or legal guardian you are allowed to visit. 

    A maximum of three (3) visitors will be allowed to visit a youth at one time. 

    Visits must be scheduled in advance by calling (515) 286-3344. To schedule a weekday visit call between 7 a.m. and 5 p.m. and on weekends between 7:00 a.m. and Noon.

    Visiting Hours

    Monday-Friday    6:00-6:30 p.m. and 6:45-7:15 p.m. NOTE: The first time slot will be filled prior to using the second time slot.

    Saturday-Sunday 1:00-1:30 p.m. and 1:45-2:15 p.m. NOTE: The first time slot will be filled prior to using the second time slot.

    Holidays (Thanksgiving and Day After, Christmas Eve and Christmas Day) 9:00-9:30 a.m. and 6:45-7:15 p.m.

    Visitors must arrive and sign in at least 15 minutes prior to the start of visits.

    All visitors age thirteen (13) and over are required to produce valid photo identification.  Accepted forms of ID are a current driver's license, current DOT issued ID, etc).  Visitors age 13-17 may use a current academic school  year I.D.

  • Contact Us

    Community & Family Division
    Polk County River Place
    2309 Euclid Avenue
    Des Moines, IA 50310
    515-286-3434

    Youth Services Division
    Juvenile Detention 515-286-3344
    Centralized Intake 515-286-3350
    1548 Hull Avenue
    Des Moines, IA 50316