Polk County Community, Family & Youth Services

Crisis & Advocacy Services


Polk County Crisis & Advocacy Services (PCCAS) is a division of the Polk County Department of Community, Family & Youth Services that provides assistance to victims of crime in Polk County regardless of race, gender, age, ethnicity, sexual orientation, physical or mental disabilities.

Mission Statement

Polk County Crisis & Advocacy Services provides advocacy and support to promote healing and empowerment for victims/survivors of violent crime.

Vision Statement

In Iowa all crime victims are treated with respect and fairness and receive victim-centered comprehensive services.

Polk County Crisis & Advocacy Services...

Provides crisis intervention and on-going supportive services to victims regardless of law enforcement involvement or length of time since the assault or abuse.

  • 24 hour crisis response services
  • Connection to Crime Victim Compensation Program
  • Advocacy with judicial and law enforcement agencies
  • Public education
  • Support groups and age appropriate education in the school system
  • Victim impact panels
  • Community debriefings
  • Counseling sessions
  • Support groups
  • Referrals to appropriate community services
The Violent Crime Team...

Provides counseling and support services for victims of personal violent crimes that involves a respectful and caring response to survivors of loved ones that have been murdered. Counselors are available to help families, friends and loved ones begin to cope with their loss and with the many demands placed upon them.

  • Assault
  • Burglary
  • Fraud/Forgery
  • Hate Crime
  • Property Crime
  • Robbery
  • Homicide Crisis Response

All services are free, voluntary and confidential.

For more information, please call (515) 286-3600.
Events and Activities
  • Annual Take Back the Night Rally and March
SART - Mid-Iowa Sexual Assault Response Team

Assists in sexual assault cases to aid the victim. The purpose of SART is to provide quality, compassionate and consistent care to victims of sexual assault. To reduce the time victims spend at healthcare facilities to receive medical care.

Coping After Suicide Support Services

This program offers crisis response, counseling and a support group to family members who have lost a loved one to suicide.

C-SARC - Child Sexual Abuse Resource Coalition

Coordinates the efforts of community agencies that respond to reports of child sexual abuse, seek to protect and support the child from further abuse, provide treatment for the child and the family and assist the Criminal Justice System in holding the offender responsible.

IFSAP - Intra-Family Sexual Abuse Program

The primary goal is to stop child abuse and support the victim. These wrap around services work to make the home environment protective and to provide prevention and safety information to the victim and non-offending parent. At the same time, the offender is provided treatment with the Fifth Judicial District.


Contact Us

Community & Family Division
Polk County River Place
2309 Euclid Avenue
Des Moines, IA 50310

Youth Services Division
Juvenile Detention 515-286-3344
Centralized Intake 515-286-3350
1548 Hull Avenue
Des Moines, IA 50316