Polk County Community, Family & Youth Services

PEER Advocate Program

Are you 60 or older, live in Polk County, and need help, but don’t know where to go?

Call a PEER Advocate Volunteer at 286-2112

  • Emergency meal delivery
  • Answers to questions
  • Rent reimbursement
  • Information and referrals
  • SHIIP sponsor site

All services are free and confidential

Who are the PEER Advocates?

PEER Advocates are volunteers over the age of 60 who have completed an initial counseling skills training and participate in ongoing seminars. They are available to help other people, age 60 or older, with a variety of situations, concerns, problems, or questions.

Who can call the PEER Advocate Program?

The PEER Advocate Program will take a referral from any person. We receive calls from persons calling for themselves, from neighbors, concerned friends, doctors, hospital social workers, and family members. If for any reason you are concerned about an older adult living in Polk County, please call.

When can I receive an emergency meal?

Emergency meals can be delivered the same day that you call us with your request. A volunteer will deliver two meals per day for up to three days to you. One is a hot meal and the other is cold- they are purchased by the Program from the Hy-Vee Deli.

What other kinds of help are available?

A PEER Advocate can help you to discover your options and access services when you have concerns about housing, health care and insurance, nutrition, house cleaning, yard work, transportation, opportunities for socializing and recreation, financial assistance, legal issues, or anything else of concern to an older adult.
What is the cost for participating in the PEER Advocate Program?

All services are provided free of charge. Donations to the program are needed and greatly appreciated, and allow us to serve a greater number of clients.

Call PEER Today

The PEER Advocate Program is sponsored by Senior Services of Polk County and the Polk County Board of Supervisors.

“In accordance with the Civil Rights Act of 1964, Section 504, of the Rehabilitation Acts of 1973, and the Aging Discrimination Act of 1975, is the policy to provide service without regard to race, color, national origin, handicap, or age.”

We will also follow the Older American’s Act of 1965, and its implementing rules which positively address past practices regarding age discrimination.

We are funded in part under the Older American’s Act of 1965, as amended, through the Aging Resources of Central Iowa, Inc.

Program Brochure and Volunteer Form

Click here to view the PEER Advocate Program Brochure

Click here to view the PEER Advocate Volunteer Application


Contact Us

Community & Family Division
Polk County River Place
2309 Euclid Avenue
Des Moines, IA 50310
515-286-3434

Youth Services Division
Juvenile Detention 515-286-3344
Centralized Intake 515-286-3350
1548 Hull Avenue
Des Moines, IA 50316