Pay by Phone

Call 515-286-3030

Accepted Payment Types: electronic check, credit card and debit card. Service fees apply.  When paying property tax please have the district and parcel number or the address of the property for which you are paying.

When paying renewal tag tax, please have available the license plate number or title number for which you are paying.

COVID:  For title transactions, when mailing or dropping, we encourage you to leave your phone number in case we have questions or to pay over the phone via credit card or echeck.

Please be patient.  Due to the high call volume resulting from the COVID-19 closure, the phone wait time could exceed 30 minutes during peak times of the day.  Staff are working extra hours during the week and many Saturdays in an effort to get all the work processed during this extremely busy time.

TITLE TRANSFERS and PROPERTY TAX PAYMENTS are available by appointment only. You may schedule an appointment using the 'Appointment' link in the menu bar. Visit our 24 hour payment site at