Emergency Management

Print this page

911 Service Board RFP

911 Service Board - Service Plan and Strategic Plan Updates - Request for Proposal (RFP)

Full Request for Proposal Document Available Here

The Polk County 911 Service Board in Iowa, hereafter known as The Board, is soliciting proposals from firms with relevant experience to provide a proposed solution in the area of 911 Service Plan and Board Strategic Planning services (hereafter referred to as planning services) consistent with industry best practices and federal and state requirements.

Specifically, this RFP seeks professional facilitation services to assist the Polk County 911 Service Board and related stakeholders identify short-, mid-, and long-term goals related to delivery of 911 services across the service area resulting in an updated Polk County 911 Service Plan and 911 Service Board Strategic Plan. The work may include but not limited to analysis of: systemic strengths, weaknesses, opportunities and threats; radio operability and interoperability, focusing on technology and process improvements between the existing systems; computer aided dispatching operability and interoperability; standardization of personnel training programs; uniformity of standard operating guidelines and procedures; and co-location or consolidation of services.

Jurisdictions making up the Board include all unincorporated areas of Polk County (Delaware and Saylor Townships), Northern Warren Fire District and the Cities of: Altoona, Ankeny, Bondurant, Carlisle, Clive, Des Moines, Elkhart, Granger, Grimes, Johnston, Mitchellville, Norwalk, Pleasant Hill, Polk City, Runnells, Urbandale, Waukee, West Des Moines, and Windsor Heights.

This Request for Proposal (RFP) provides detailed instructions for Vendors interested in supplying the requirements of this proposal.  It contains the specifications for the services provided and the terms and conditions.

Intent to Bid: Vendors expecting to submit a proposal for this project shall notify the Board by August 1, 2019 at 4 pm (Central Time Zone).  Intent to Bid notifications may be done via mail or by email to Tracey.Bearden@polkcountyiowa.gov.

Proposals will be received until September 13, 2019 12:00 PM – Central Time Zone.  Proposals received after 12:00 p.m. will not be considered and will be returned unopened to the Vendor.

Full Request for Proposal Document Available Here

Questions and Responses v1 - 8/15/19

Contact Us

Polk County Emergency Management
1907 Carpenter Avenue
Des Moines, IA 50314
(515) 286-2107

Email Emergency Management