COVID-19 Financial and Legal Resources

Polk County Financial and Food Resources

  • Polk County Community Evening Meals at the Norwoodville, Central, West and South Community Centers will continue to be served at regularly scheduled times, but will be delivered outside starting Monday, March 16, 2020.
  • Polk County General Assistance will be processing applications by phone or e-mail effective Wednesday, March 18, 2020. Some in-person processing may be needed but would be by appointment only. To apply for General Assistance please call 515-286-2088 or e-mail
  • The Polk County Food Pantries will be distributing food from the parking lots of the River Place Pantry and North Side Community Center Pantry starting Wednesday, March 18, 2020. Admission to the stores will be restricted but staff will take orders, prepare the food packages and bring them outside for customers. “Free Wall” products will be prepackaged and delivered outside instead of self-selection. Hours of operation may vary. Customers may also call ahead at 286-2220 (North) or 286-3695 (River Place). If not yet registered for the food pantry, please call ahead. There are no income requirements for access to the pantry.
  • Polk County Commodity Supplemental Foods, providing food packages for income restricted seniors age 60 and over, will close the store to walk-in shopping effective Wednesday, March 18, 2020. All food packages will be delivered directly to registered customers. Staff will be calling registered residents to review, but for questions, or to apply, call 286-3655 or 1-877-288-3655.
  • Persons seeking crime victim or sexual assault advocacy are encouraged to call Polk County Crisis and Advocacy at 515-286-3600. Advocates remain ready and available to provide support and assistance. For the near future assistance will be through individual.
  • Polk County Financial Empowerment Center offers Polk County residents professional, one-on-one financial coaching as a free public service to local residents. In the Polk County FEC, professionally trained financial coaches help individuals and families manage finances, pay down debt, increase savings, establish and build credit, and access safe and affordable mainstream banking products. At the core of the FEC model is integration of counseling into other social services, such as housing and foreclosure prevention, workforce development, prisoner reentry, benefits access, domestic violence services, and more. The service is designed primarily to help low and moderate income residents, but is open to those of any income level. Individuals and families interested in setting up an appointment are encourage to contact the Evelyn K. Davis Center at 515.697.7700 or, schedule an appointment online at


Unemployment Resources

Iowa Workforce Development:


Legal Resources

Legal Assistance Hotline for COVID-19 Questions

Individuals with questions of a legal nature should call the COVID-19 Legal Information Hotline at 1-800-332-0419. It was developed in partnership with Iowa Legal Aid, the Iowa State Bar Association and the Polk County Volunteer Lawyer Project. The hotline can assist Iowans with business and compliance issues, eviction, denial of unemployment benefits, employment issues and other personal legal concerns. You will be asked to leave a message and someone will return your call.

Iowa Legal Aid Resources

If you think you need to get tested for COVID-19 or have been exposed, call your clinic FIRST. DO NOT go to the ER or clinic. You could potentially expose others to COVID-19 or be exposed to COVID-19.