Polk County Recorder

Frequently Asked Questions (Passports)

  • Where are you located?

    The Recorder's office is located in the Polk County Administrative Building, 111 Court Ave, Ste 250 (2nd & Court Ave). If you need driving directions click here.

  • What are your hours of business?

    Walk-In Passport Services are available to the public from 7:30am to 3:45pm, Monday thru Friday. Applications are accepted by appointment only from 4:00pm-5:00pm with the last appointment at 4:15pm. For more information call 515-286-3160.

  • How long is a valid passport good for?

    If you were 16 or over when you received your passport it is valid for 10 years.  If you were 15 or younger when you received your passport it is valid for 5 years.

  • How long does it take to get a passport?

    Processing times can vary depending on workload and occasional unforeseen circumstances such as natural disasters. During busier times, such as the summer travel season, we encourage customers to expedite their applications if traveling in less than 6 weeks. See processing times for more information.rs.

    Click Here for more frequently asked questions answered by the U.S. Dept of State.

Contact Us

Polk County Administration Building
111 Court Avenue Ste 250
Des Moines, IA 50309-2251
Phone: 515-286-3160
Fax: 515-323-5393