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COVID-19 Response

County Veteran Service Officers will continue assisting Veterans and their families, but will no longer accept walk-ins for claims assistance, scheduled appointments, and other in-person services. This decision protects our older Veterans and those with underlying conditions as well as our employees.


Veterans can continue to get information about benefits or file a claim for benefits by visiting our website at https://www.polkcountyiowa.gov/veteranaffairs/. Veterans with claims specific or Financial assistance questions may request information via telephone at 515-286-3670.

Polk County Veteran Affairs services provided to Veterans, families, and survivors will continue to be delivered throughout the duration of COVID-19 impacts.

Please continue to check https://www.polkcountyiowa.gov/veteranaffairs/ for updates. You also may follow us on Facebook.


Mental Health Support is available 24/7. Veterans Crisis Line 800-273-8255 and press 1.