2019 Novel Coronavirus (COVID-19)
The Polk County Health Department has a call center specifically dedicated to providing assistance to individuals who do not have the ability to access internet or a computer. Our call center team is able to work with individuals who do not speak English. Call center hours are Monday - Friday from 9:00 AM - 4:00 PM.
This is the process that non-English speaking 65+residents have to follow when they want to contact our call center:
- Dial (515) 323-5221
- Indicate the following:
- Language
- Name
- Phone number
- Caller is notified that Call Center will call back using language line.
- Call ends
- Call Center calls back resident to the indicated phone number
- An interpreter (speaking the indicated language) will be on the line to assist with the call.
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**NEW Quarantine Recommendations Handout - created by Polk County Health Department
New Quarantine Recommendations proposed by the CDC - 12/2/2020
NEW Enhanced Public Health Measures put in place by Governor Reynolds (11/16/2020)
For Polk County 14 Day Positivity Data, please visit: Polk County Zip Code Data
Stakeholder Briefing Recordings and Aperio Statisical Briefing
COVID-19 and Flu Resources
CDC - A strong defense against the flu: get vaccinated handout
CDC FAQ - Similarities and Differences between Flu and COVID-19
CDC Getting a Flu Vaccine during the COVID-19 Pandemic
Additional COVID-19 Resources
Isolation vs. Quarantine Handout
Visit Iowa Department of Public Health's website for the up-to-date COVID-19 numbers. https://idph.iowa.gov/Emerging-Health-Issues/Novel-Coronavirus
National COVID-19 Cases: https://www.cdc.gov/coronavirus/2019-ncov/cases-updates/cases-in-us.html
International COVID-19 Cases:https://experience.arcgis.com/experience/685d0ace521648f8a5beeeee1b9125cd
Additional Resources
Centers for Disease Control and Prevention
Iowa Department of Public Health
Updated 6/15/2021