About Us

We BELIEVE that our success is measured by how well we help others succeed.

A SAFE and SECURE Polk County.

Our MISSION is to: Help people and organizations succeed before, during and after any disaster.


Our Actions. What we Do.

  1. Lead: set a positive and caring example
  2. Support: provide a helping hand to those in need
  3. Connect: demonstrate transparency through communication
  4. Unify: integrate parts and collaborate so that together we are greater than the sum of our individual parts

We strive to be...

  1. Comprehensive – we consider and take into account all hazards, all phases, all stakeholders, and all impacts relevant to disasters
  2. Progressive – we anticipate future disasters and take preventative and preparatory measure to build disaster-resistant and disaster-resilient communities
  3. Risk-Driven – we use sound risk management principles (hazard identification, risk analysis, and impact analysis) in assigning priorities and resources
  4. Integrated – we ensure unity of effort among all levels of government and all elements of a community
  5. Collaborative – we create and sustain broad and sincere relationships among individuals and organizations to encourage trust, advocate a team atmosphere, build consensus, and facilitate communication
  6. Coordinated – we synchronize the activities of all relevant stakeholders to achieve a common purpose
  7. Flexible – we use creative and innovative approaches in solving disaster challenges
  8. Professional – we value a science and knowledge-based approach founded on education, training, experience, ethical practice, public stewardship and continuous improvement

For more on the Principles of Emergency Management you can read this short bulletin from the International Association of Emergency Managers (IAEM).

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