Schedule an Appointment

All services are available by appointment.

An appointment is REQUIRED to transfer a vehicle title. Or, you may submit your title transaction through U.S. Postal mail or place the required documents in the drop box to avoid a late penalty.

Scheduling Information

Appointments are in high demand. 

Appointments fill up fast. If you are unable to schedule an appointment, it is important for you to submit your transaction in a timely manner through U.S. Postal mail or drop box to avoid late penalty or fees.

If there is no appointment available, please check back for cancellations.

Need additional assistance? Call to schedule an appointment.

Motor Vehicle services, call 515-286-3030

Property Tax services, call 515-286-3060

During peak times of the day, wait times can be longer than normal.

Privacy policy for collecting personal information.

Title Services

Select this service for vehicle purchases, in-state transfers, move-ins to Iowa, trailers (regular, homemade, travel), lien releases, and replacement title services.

  • You must have the physical title paperwork with you in order to make an appointment. A bill of sale is required for all vehicle title transfers, including when the vehicle is given as a gift.
  • Review and print the Title Transfer Requirements Checklist.
  • DO NOT schedule an appointment for title transfers or when moving into the state if you have already submitted the required paperwork to our office by U.S. Postal mail or placed in drop box.

Plate Pick Up

Select this service for all license plate related transactions, including plate pick up, plate exchange, etc. and related actions.

  • If you need license plates for a newly purchased vehicle, please select Title Transfer service.
  • If you have ordered specialized/personalized plates, only schedule this service once you have received a letter informing you that your plates are available to pick up.

Registration Renewal

Select this service to renew a vehicle registration in person.

  • Bring your registration renewal notice or your old registration to the appointment. 
  • If you are required to carry SR-22 insurance, a AAMVA document is required to renew your registration. 

Paying online is the fastest and most convenient way to renew your registration. Visit and save time and additional fees. All renewed registrations are mailed out the next business day after your payment is processed. 

Property Tax

Select this service to make property tax payments or redeem a tax sale.

  • Tax sale buyers should return certificates using U.S. Postal mail or placing in the drop box.
  • Vehicle transactions cannot be processed under this service type. Please schedule a separate appointment for needed vehicle services.

Drop Box

The drop box is located near the south entrance of the Polk County Administration Building, located at 111 Court Avenue.

Regular hours are Monday - Friday, 7:30 a.m. - 4:30 p.m. Third Thursday, 9 a.m - 4:30 p.m. For faster sevice, schedule an appointment.