Beginning January 1, 2023, title transfers are exclusively handled during pre-scheduled appointment times.

Welcome to the Appointment Scheduler. Appointments are now available for all services. If you are unsure of what type of appointment to schedule for a service, please contact us.

Please read the following information before booking your appointment.

Important Scheduling Information

Appointments are in high demand. 

Appointments fill up fast and can be difficult to get.  If you are unable to schedule an appointment, it is important for you to submit your transaction to us in a timely manner through mail or drop box to avoid late penalty or fees.

Open appointments are reserved quickly.

If there is no appointment availability at the time of your booking you may continue to check back for any possible cancellations.  

Unable to schedule an appointment for a title transfer?  Submit your transaction to us through mail or drop box to avoid late penalty! 

Title Services

Select this appointment type for:

Vehicle Purchases, In-State Transfers, Move-Ins to Iowa, Trailers (regular, homemade, travel), lien releases, and replacement title services.

You must have the physical title paperwork with you in order to make an appointment. A bill of sale is required for all vehicle title transfers.

Review Title Transfer Requirements Checklist, here.

DO NOT schedule an appointment for Title Transfers or move-ins if you have already submitted the required paperwork to our office by mail or drop box.


Plate Pick Up

This service is for all plate related transactions (plate pick up, plate exchange, etc.), NOT for title transfers. If you have ordered specialized/personalized plates, only schedule this service once you have received a letter informing you that your plates are available to pick up. If you need of license plates for a newly purchased vehicle, please select the Title Transfer service.

Registration Renewal

This service is for those who need to renew their registration in person. Please bring your registration renewal notice or your old registration with you. If you are required to carry SR-22 insurance, you must bring your AAMVA document with you in order to renew your registration. 

Paying online still remains the fastest and most convenient way to renew your registration. Visit and save time and money! All renewed registrations are mailed out the next business day after your payment is processed. 

Property Tax

This service is for those who need to make property tax payments or redeem a tax sale. Tax sale buyers should return certificates in the mail or via the drop box. Vehicle transactions cannot be processed under this service type--please schedule a separate appointment for needed vehicle services.

Schedule an Appointment

Looking for the Drop Box? It is located at the south side of the Polk County Administration Building.

Image of drop box, found in front of the Polk County Administration Building.

Make an Appointment by Phone

Need additional assistance? Call to schedule an appointment:

Motor Vehicle:  515-286-3030

Property Tax: 515-286-3060

Due to the high call volume, phone wait time could exceed 30 minutes during peak times of the day.


A Title Appointment is required for all vehicle purchases and transfers.