COVID-19 Test Kits

The Polk County COVID-19 Testing location at 2309 Euclid Ave (River Place) will be closed Wednesday, January 19 through Friday, January 21 due to extreme cold temperatures. 

We regret that we must take this action at this time as there is clearly a demand for COVID testing with the surge in Omicron cases. However, it is unsafe to keep staff outside in the predicted dangerously low temperatures for an extended period of time. We hope to get the site reopened as quickly as possible.

Please see below for additional testing options in Polk County. 

Individuals can come to the Health Department Monday-Friday from 8:00 AM-5:00 PM and ask the front desk for a COVID-19 test kit.

Starting Wednesday, October 6, 2021, the Polk County Health Department (1907 Carpenter Ave, Des Moines 50314) will serve as a Test Iowa COVID-19 test kit pick up and drop off site.

Individuals will now have the opportunity to drop off COVID-19 test kits at the Health Department, Monday – Friday from 8:00 AM – 3:00 PM. There will be a drop box directly inside our office door where individuals can place their test kit for transportation to the State Hygienic Lab. Tests will be picked up promptly at 3:00 PM. If you are miss the deadline, your test will go out the next day.

Activate the test kit by providing your information and test kit ID. You will only receive your test result if your test kit has been activated. Click here to have access to videos about how to use the sample collection kit. Videos available in English, Spanish and French.

Individuals can also drop off their test kit at your nearest UPS drop-off location using a prepaid UPS label included with the test kit. You may also drop off your test kit at the Ankeny State Hygienic Lab (2220 S. Ankeny Blvd., Ankeny, IA 50023).

Additional pick up and/or drop-off locations of Test Iowa COVID-19 home test kits can be found at


Individuals with No Symptoms

Residents who are NOT experiencing symptoms but need a COVID19 test because of exposure, travel arrangements, or other type of requirements (concert venue, employment, etc.) are encourage to avoid the use of health systems. This step will facilitate the labor of medical workers in testing and treating residents. Click here for list of testing resources 

Individuals with Symptoms

If you are experiencing symptoms, please contact your medical provider and/or review this list of medical resources. Click here to access list.

COVID-19 Call Center for eligible individuals WITHOUT computer or internet access, please call 515-323-5221 Monday – Friday 8:00 AM – 5:00 PM.