Jail How Do I...

Look up an Inmate's Information?

Find the inmate record in the Polk County Jail Current Listing Inmates on the Web


Get information about a court date, time, or room number?

Contact the Clerk of Court at 515-286-3765.


View Jail Court Proceedings?

Jail Court proceedings may be viewed by the public in the lobby of the jail via closed circuit television.


Get arrest information or police reports?

Contact the arresting agency.


Contact pre-trial release?

Call 515-875-5750


Register a Victim Notification through VINE?

Find the inmate record in the Polk County Jail Current Inmate Listing and follow the link provided Inmates on the Web


Make a Deposit or Purchase Commissary?

Money deposited to an inmate's commissary account can be used for inmates to purchase commissary items of their choice.  You may also choose to purchase a CarePack.  To make a purchase or deposit to the commissary account go to 

Follow the directions found here: English  Español


Make a Deposit to an Inmate's Phone Account?

Money can be deposited directly with the inmate’s telephone service provider ICSolutions. To make a deposit directly to a telephone account go to  and select the Products and Services tab to learn more about the various communication options. 


Call or Leave a Message for an Inmate?

You can leave a voicemail message for your inmate at any time through ICSolutions prepaid account service, this service is available to you 24/7 and allows you to leave a 30-second message at your convenience. The cost of this service is $0.25 per message. This service if offered through the current vendor ICSolutions and  is another way of opening the lines of communication between you and your loved one.

For more information and instructions for Inmate Voicemail Messaging go to and select Voicemail Messaging under the Products and Services tab.


Send mail to someone in the jail?

Mail for inmates must come into the jail via the United States Postal Service. The sender's complete name and address must be on the return address portion of the envelope. If it is not, the mail will be returned to the Post Office.

Address the envelope to:

(Inmate's Complete Name)
Polk County Jail
1985 - NE 51st Place
Des Moines, IA 50313-2517


Questions About Inmate Phones or Visitation?

ICSolutions Contact Information - We're available every day, 24 hours a day!


Pick up an Inmate's Property?

Property for in custody inmates is only released Monday through Friday, 8:00am - 3:45pm.


Pick up an Inmate's Property who has been transferred to Oakdale?

Inmates must complete a Property Release prior to their transfer. This release dictates who may receive the property. Photo Identification is required. This property is released any day, at any time.


Drop Off Court Clothing for an Inmate?

Clothing for jury trial appearances may be brought in with prior approval of the Jail. Only two outfits are allowed.

Deliver to:

Court Staging
110 6th Avenue
Des Moines, IA 50309

Hours: Monday - Friday, 8am - 4pm


Provide an inmate with photographs

Each inmate may have a total of five (5) photographs in their personal possession. Photographs must be 4" x 6" or smaller to be accepted. The Jail will NOT accept Polaroid type photos. Photos must be mailed to the inmate. We will not accept them in person.


Provide other personal items?

The Polk County Sheriff's Office does not accept packages or any other property for inmates. Neither the Sheriff's Office, nor jail staff, will be responsible for lost or stolen items. Property left for over 10 days will be considered abandoned and will be discarded.