Visiting an Inmate?
*** On-Site Public Visitation at the Polk County Jail resumes on Sunday, October 16, 2022 ***
Visit an Inmate?
The Polk County Sheriff’s Office visitation program is provided courtesy of iWebVisit.com and offers on-site and remote visits between citizens and inmates. Video Visits are conducted on video terminals that are located within the detention center lobby. It should be noted that participating in the on-site visiting program is not a guarantee of availability as booking times and space are limited.
Inmates may receive:
- one (1) FREE twenty (20) minute On-site Lobby Visitation per week
- one (1) FREE thirty (30) minute Remote Visitation per week (www.iWebVisit.com)
On-Site Visitation
On-site visits are always free. Each adult must visit separately, unless the visitors are parents or grandparents, then you may visit together as one visit. Children seventeen years of age and younger may visit if accompanied by their parent. The week runs Sunday through Thursday. There are NO On-Site Public Visits in the Lobby of the Jail on Fridays & Saturdays.
IN ORDER TO VISIT YOU MUST PRESENT A VALID STATE/GOVERNMENT ISSUED ID EVERY TIME.
YOU MUST CHECK IN AT LEAST 30 MINUTES BEFORE THE START OF THE LAST VISIT. VISITING IS SUBJECT TO MONITOR AND TIME AVAILABILITY.
On-Site Visitation Hours
Sunday: 8:30 am - 10:30 am, 12:30 pm to 2:30 pm
Monday - Thursday: 8:30 am - 10:30 am, 1:00 pm - 2:30 pm
Friday & Saturday: No On-Site Public Visitation
**Remote visits are available through www.iwebvisit.com at the visitor’s expense and are available daily (8:00am - 10:00am, 12:00pm - 4:30pm, 6:00pm - 10:00pm). Inmates may have 2 remote visits per day.
Visitation hours may be adjusted on holidays or due to other events.
Before being permitted to visit an inmate you will be required to register for an iWebVisit.com account. If you have internet access, you can visit iWebVisit.com and create your account in advance to save time.
You can also create an account at the On-Site visiting center. When you arrive at the Polk County Jail, you will need to provide a valid government issued ID along with, but not required, a valid email address if you have one. Policies concerning the iWebVisit.com system are evolving and changes affecting the implementation of the service may be modified if needed, without prior written notice.
Once you are registered, you will receive an e-mail (if one was provided at the time of registration) welcoming you to the iWebVisit.com Remote Visitation System. At this time you will be provided with further instructions and information about the benefits of remotely visiting your loved ones.
Click Here for The Visitation Rules and Guidelines for both on-site and off-site Remote Visiting.
Off-Site Remote Visitation
Off-site Visitation Hours
Sunday - Saturday 8:30am - 10:00pm
NO VISITS ARE ALLOWED During the Following Times every day: 11am-12pm, 3pm-4pm and 5-6pm
Visitation hours may be adjusted on holidays or due to other events.
In order to conduct a remote visit:
You will need access to a computer, web cam, microphone and high-speed internet.
Go to http://www.iwebvisit.com/ to register.
Schedule the time and day you want to visit.
Pay for your visit(s) with any credit/debit or registered pre-paid card.
Engaging in illegal or illicit (to include disrobing and/or sexual behavior) will result in the visit being terminated. This visitor will be blocked from any further visits to any inmate confined in the Polk County Jail and is subject to criminal charges. The inmate may also be charged with violation of the visiting rules and their visiting privileges terminated for the duration of their incarceration.
Inmates are allowed 2 remote visits per day. Of those allowed remote visits, each inmate will receive 1 FREE remote visit per week.
Inmate availability is based on housing unit rules and/or disciplinary status.
The cost is $8.00 for a 30 minute interval for standard visitors and $25.00 per 30 minute interval for qualified professionals.
Once a visit has started and is canceled or terminated by the Facility for failure to comply with visiting rules a credit voucher will not be issued.
Remote visits are non-refundable.
All off-site visits must be scheduled at least one day in advance.*
You may schedule a remote visit up to 3 weeks in advance.
*Qualified Professionals have the ability to schedule a remote visit with 1 hour notice.
SAME-DAY REMOTE VISITS FOR STANDARD VISITORS ARE PROHIBITED
ALL NON-PROFESSIONAL VISITS ARE SUBJECT TO MONITORING AND RECORDING
