County

Additional Resources and Community Support

Government Agencies and Programs

Crime Victim Compensation Program: The program pays for crime-related expenses such as medical care, counseling, lost wages, and funeral expenses (when costs are not covered by insurance or other sources).  The program can also pay for crime-scene clean-up, replacement of clothing held as evidence, replacement of security items, child or dependent care, housing/shelter expenses, relocation expenses and travel. Please call 515-281-5044 or click here

Polk County Crisis and Advocacy: Serves crime victims through crisis intervention and ongoing supportive services such as advocacy, crisis counseling, support groups and resource referrals for other helping agencies. You can learn more by calling 515-286-3600 or visiting https://www.polkcountyiowa.gov/community-family-youth-services/community-and-family/crisis-advocacy-services/

Victim Information and Notification Service (VINE): You can sign up to be notified automatically when a Defendant has been released from the Polk County Jail or an Iowa Prison by calling Iowa VINE at 1-888-742-8463 or online at vinelink.com.

Court Records: If you would like to complete a public search regarding this case you can log into www.Iowacourtsonline.org Choose: “Trial Court Case Search” and enter the name of the Defendant to see what has been filed with the court; this will allow you to track what is happening at your leisure. 

Polk County Jail: If you would like to complete a public search to see if this defendant is or has been held in the Polk County Jail you can go to https://apps.polkcountyiowa.gov/PolkCountyInmates/CurrentInmates

Identity Theft Passport Program through the Iowa Attorney General’s Office: If you have been the victim of identity theft, the Identity Theft Passport can help you reclaim your identity. The ID Theft Passport may also be presented to creditors to aid in the investigation of fraudulent charges and to consumer reporting agencies as an official notice of disputed charges on credit reports. For information go to https://www.iowaattorneygeneral.gov/for-crime-victims/identity-theft-passport-program

Free Credit Report: The only source for your free credit report. Authorized by Federal Law. Go to https://www.annualcreditreport.com for details.

Financial Empowerment Center: Helping people connect to career goals and achieve financial stability through job development, career coaching, workforce training and financial education. For information visit https://www.empowermoney.org/ or call 515-697-7700.

Federal Trade Commission: For information on reporting fraud, scams, bad business practices, as well as additional information on how you can protect yourself, visit https://reportfraud.ftc.gov/#/.

Secretary of State Safe at Home Program: The Safe at Home program helps survivors improve their lives by offering mail forwarding services, substitute addresses, and confidential voter registration/absentee voting. For more information visit https://safeathome.iowa.gov/.

FBI Internet Crime Complaint Center: For information on reporting internet crimes, please visit https://www.ic3.gov/

FBI Scam and Safety Information: For information and tips on common types of scams, please visit https://www.fbi.gov/scams-and-safety.

 

Community Resources

Children & Families of Iowa, Domestic Violence Services: 515-243-6147 or 1-800-942-0333 or visit online at www.cfiowa.org

Nisaa African Family Services: Serving African immigrants and refugees experiencing domestic and sexual violence by promoting social, economic and political self-determination. Learn more by calling 515-255-5430 or visiting www.Nisaa-afs.org.

Monsoon Asians and Pacific Islanders in Solidarity: Serving Asian and Pacific Islander populations by providing services and advocacy for individuals experiencing domestic and sexual violence. Learn more by calling 515-288-0881 or visiting www.monsooniowa.org.

LUNA: (Latinas Unidas Por Un Nuevo Amanecer) Advocacy and support services for victims of domestic and sexual violence in the Latino community. Learn more by visiting https://www.lunaiowa.org/about-us or calling 515-271-5060.

One Iowa: Advances, empowers, and improves the lives of LGBTQ+ Iowans statewide. Learn more by visiting https://oneiowa.org/about-us/ or calling 515-288-4019

Iowa Legal Aid: To apply for free legal assistance from Iowa Legal Aid, call 1-800-532-1275 or visit https://www.iowalegalaid.org/.

Home Inc: For assistance with renter and landlord issues, call 515-243-1277 or visit https://www.homeincdsm.org.

Bikers Against Child Abuse: For more information, visit https://iowa.bacaworld.org/central-iowa-chapter/.

Fight Cyber Crime: For information on resources on dealing with or preventing cyber-crime or online fraud, visit https://fightcybercrime.org/

 

Support Hotlines

Iowa Statewide Sexual Abuse Hotline: 800-284-7821

Iowa Statewide Domestic Abuse Hotline: 800-942-0333

Iowa Department of Human Services, Child and Dependent Adult Hotline: 800-362-2178

National Human Trafficking Hotline: 1-888-373-7888 or text 233733

National Suicide Prevention Lifeline: 1-800-273-8255

Substance Abuse and Mental Health Services Administration Helpline: 1-800-662-4357

LGBT National Support Hotline: 888-843-4564

Useful Phone Numbers and Websites

Polk County Clerk of Court: 515-286-3772

Polk County Treasurer: 515-286-3030 or visit https://www.polkcountyiowa.gov/county-treasurer/.

Probation/Parole - 5th Judicial District: 515-242-6600 or visit http://www.fifthdcs.com/.

Iowa Department of Corrections: 515-725-5701 or visit https://doc.iowa.gov/.

Office of Ombusman: 515-281-3592 or visit https://www.legis.iowa.gov/Ombudsman/contact/.

Iowa Board of Parole: 515-725-5757 or visit https://bop.iowa.gov/.

Project Child Safe (around firearms): Parents & Gun Owners - Project ChildSafe 

West Des Moines Police Department: (Non-Emergency Dispatch) 515-222-3321 (Administration) 515-222-3320 or visit https://www.wdm.iowa.gov/government/police.

Ankeny Police Department: (Patrol Non-Emergency) 515-286-3333 Option 5 or visit https://www.ankenyiowa.gov/our-city/departments/police.

Pleasant Hill Police Department: (24 Hour Non-Emergency) 515-286-3333 (Administration) 515-265-1444 or visit https://www.pleasanthilliowa.org/115/Police.

Urbandale Police Department: (24 Hour Non-Emergency) 515-222-3321 (Administration) 515-278-3938 or visit https://www.urbandale.org/303/Police-Department.

Clive Police Department: 515-278-1312 or visit https://www.cityofclive.com/services/public_safety/police/index.php.

Polk County Sheriff's Office: 515-286-3814 or visit https://www.polkcountyiowa.gov/county-sheriff/.

Windsor Heights Police Department: (Non-Emergency) 515-286-3632 (Administration) 515-277-4453 or visit https://www.windsorheights.org/243/Police.

Des Moines Police Department: Visit https://www.dsm.city/departments/police-division/general/frequently_called_numbers.php.